Returns & Exchange
We want you to love what you bought. If something isn't right, here's how we make it right.
Return Policy
Eligible for Return
- • Incorrect item received
- • Manufacturing defects
- • Damaged during shipping
- • Size exchange (unworn condition)
Not Eligible for Return
- • Custom-made or made-to-order items
- • Items worn, washed, or altered
- • Sale or clearance items
- • Opened consumables & personal-care goods
Return Timeframe
7
Days for Exchange
From delivery date
15
Days for Store Credit
From delivery date
30
Days for Defective Items
From delivery date
Return Process
1
Contact Us
Email or WhatsApp within 7 days
2
Get Approval
Receive return authorisation
3
Ship Item
Use the original packaging
4
Receive Resolution
Refund or exchange processed
Important Notes
CONDITION REQUIREMENTS
- • Items must be unworn, unwashed, and undamaged
- • All original tags must be attached
- • Original packaging must be included
- • Return shipping cost is the customer's responsibility
REFUND INFORMATION
- • Refunds processed within 5–7 business days after we receive the return
- • Original shipping costs are non-refundable
- • Store credit does not expire
- • Exchange items are subject to availability